Privacy Policy

Privacy Policy for Triponam – Effective Date: [15/08/2023]

Thank you for visiting Triponam (“we”, “us”, “our”), a travel entity providing exceptional travel experiences. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website and use our services. By using our website and services, you consent to the practices described in this policy.

We may change this policy from time to time by updating this page without notice. You acknowledge and agree that it is your responsibility to review this Terms of Services periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

1. Information Collection and Use:

a. Personal Information: We may collect from you a personal & non-personal information which necessary to render our services. We collect personal information that you provide when booking a tour, subscribing to our newsletter, or engaging with our services. This may include your name, contact details, payment information, and other relevant details.

b. Usage Data: We automatically collect certain information when you visit our website. This includes your IP address, browser type, operating system, referral source, pages visited, and interaction duration.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to improve customer services or improve our website.

2. Information Usage:

a. Service Delivery: We use your personal information to process bookings, provide customer support, and ensure a seamless travel experience.

b. Communication: We may use your contact information to send you booking confirmations, trip details, promotional offers, newsletters, and important updates.

c. Improving Services: Usage data helps us enhance our website’s functionality, tailor content, and optimize user experience.

3. Data Sharing:

a. Third-Party Service Providers: We may share personal information with trusted third-party service providers for payment processing, communication, analytics, and marketing purposes. These providers are contractually obligated to maintain the confidentiality and security of your data.

b. Legal Compliance: We may disclose personal information when required by law, to protect our rights, or to comply with a court order or legal process.

c. Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

d. 3rd Party Payment Gateway: All transactions pertaining to pre-orders are handled through third party payment gateway, which may have its own terms and conditions that apply. Methods of payment accepted are Visa, Master Card, American Express and others as made available from time to time, depending on the payment processor. These payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so as to understand the manner in which your personal information will be handled by them.

4. Data Security: We implement security measures to safeguard your personal information. However, no data transmission over the internet is completely secure. We cannot guarantee the security of information you transmit to us.

5. Cookies: Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect website functionality.

6. Your Rights:

a. Access and Correction: You have the right to access and correct your personal information held by us. You can update your information through your account or by contacting our customer support.

b. Opt-Out: You can unsubscribe from our newsletters and marketing communications by following the instructions provided in the communication.

7. Children’s Privacy: Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective when posted.

9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].

This Privacy Policy is intended to provide transparency about how we handle your personal information. By using our website and services, you agree to the terms outlined in this policy.

Important – Disclaimer:

By accessing and using our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined below:

Accuracy of Material: While we strive to provide correct and up-to-date material on our website, we cannot guarantee the absolute accuracy, completeness, or timeliness of the content. It is strongly advised to verify all information directly with the relevant service providers or authorities before making any travel plans.

Travel Recommendations: Our travel suggestions, itineraries, and other information are based on our knowledge, experiences, user feedback, and reputable sources. However, individual preferences, local circumstances, and external factors may affect the suitability and effectiveness of these recommendations. Use your discretion and consider personal considerations before making travel decisions.

User-Generated Content: Our website may feature content contributed by users, such as reviews, comments, or forum conversations. While we try to moderate and ensure acceptable content, we do not endorse or authenticate the accuracy, reliability, or authenticity of user-generated information. Users are solely responsible for their contributions, and caution should be exercised when relying on other users’ content.

Limitation of Liability: While we aim to provide a smooth user experience, we disclaim any liability for direct, indirect, incidental, consequential, or punitive damages resulting from accessing or using our website, including reliance on the provided information.

Legal Compliance: Our website offers general information and is not intended as professional, financial, or legal advice. Although we strive to comply with relevant laws, we cannot guarantee the same from third-party websites linked from our site.

Disclaimer Changes: We reserve the right to modify or update this disclaimer at any time without prior notice. It is advisable to review this disclaimer regularly to stay informed about any changes. By using our website, you release us from any claims, liabilities, losses, or damages arising from or related to your website use. If you disagree with any part of this disclaimer, please refrain from using our website. For any concerns or questions regarding this disclaimer, feel free to contact us through the available channels.